Shipping and Refund Policy
Shipping Policy
At Christelle Bien-Aime, we are committed to delivering your orders promptly and efficiently. Please review our shipping policy below:
Processing Time: All orders are processed within **2-3 business days**. You will receive an email notification once your order has shipped.
Shipping Methods: We utilize reliable shipping carriers such as **USPS** and **UPS**. You can select your preferred shipping method during checkout.
Shipping Costs: Shipping fees are calculated at checkout based on the destination and the weight of your order.
Delivery Time: Estimated delivery times will be provided at checkout but may vary due to factors outside our control.
International Shipping: We currently do not offer international shipping.
Order Tracking: After your order is shipped, you will receive a tracking number via email to help you monitor your shipment.
If you have any questions or concerns regarding shipping, please contact us at baimeproservices@gmail.com.
No Refund Policy
At Christelle Bien-Aime, we value your satisfaction and strive to provide quality products. However, we have a strict no-refund policy:
No Refunds: All sales are final. We do not accept returns or provide refunds unless the item is damaged or defective upon receipt.
Damaged or Defective Items: If you receive a damaged or defective item, please contact us within **7 days** of receiving your order. We may require photographic evidence to assess the issue and offer a resolution.
By placing an order on our website, you agree to our no-refund policy. Thank you for your understanding and support!